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Frequently Asked Banking Questions Q:Are The Wilton Bank deposit accounts FDIC insured? A: Yes! Each individual customer at The Wilton Bank is insured by the FDIC up to $100,000. Q: How do I set up Direct Deposit of my payroll check? A: After opening your Wilton Bank checking account, you will receive The Wilton Bank's routing and transit number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days. Q: How do I set up Direct Deposit of my Social Security check? A: Simply stop by The Wilton Bank and talk to one of our Personal Bankers to set up Direct Deposit into your Wilton Bank account. Be sure to bring your Social Security Number with you. Q: Can I get information about my account by phone? A: Yes! Account information is available from one of our Personal Bankers during business hours at the branch or call The Wilton Bank Call Advantage Center (800-584-4793) for automated account information 24 hours a day. Q: Can businesses have accounts at The Wilton Bank? A: Yes! Come into the bank and talk with one of our Personal Bankers and they will be happy to assist you. Q: Does The Wilton Bank open accounts online? A: Currently, The Wilton Bank does not open accounts online; however, we continually update our products and services so check back with us soon! You may come into the bank and talk to one of our Personal Bankers and they will assist you in opening the account that best suits your needs. To see what we currently offer, visit our Products & Services page. Q: Is interest paid on The Wilton Bank checking accounts? A: Yes! If you want a checking account that pays interest, check out our Gold Advantage Super NOW Checking available on accounts held by individuals and non-profit organizations. Q: Can I open an account if I don't live in the United States? What if I live in the United State but am not a citizen yet? A: Yes! You would need to bring a passport or valid ID with you and you would need to complete and sign a W-8, Foreign Status Form. Q: Can I do all of my banking with The Wilton Bank? A: Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday-banking activities can be performed from the comfort of home. Contact us about your banking needs. Q: Can I look at all my transactions at any time? A: Yes! With Internet Banking, you have access to your account information 24 hours a day, 7 days a week! Q: How frequently is The Wilton Bank information updated? A: The Wilton bank updates all customer information nightly. Whether you access our Online Banking site or visit our branch, your account information is updated every day to reflect all account activity. Q: Are wire transfers possible to and from my Wilton Bank checking account? A: Yes! Funds can be transferred to and from The Wilton Bank accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call one of our Personal Bankers at 203-762-BANK(2265) for details. Q: How do I make a deposit to my account from a remote location? A: You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. The Wilton Bank also offers bank-by-mail service, which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you. Q: When do I have access to use Online Banking? A: With Online Banking, you have access to your account information 24 hours a day, 7 days a week. |