Banking | Internet Banking | Bill Pay | Security Frequently Asked Security Questions Q: I'm still hesitant about banking online. Can other people see my account information? A: We have taken security precautions so that your account information is secure just as it is at your physical brick and mortar bank. We've taken every step possible to be sure our system meets stringent security standards, including using security encryption methods and software. Q: I keep hearing a lot about encryption. What exactly is it, and why does it make everything more secure? A: Encryption is basically a way to rewrite something in a code, which then can be decoded later with the right key. The encryption we use employs a mathematical process for the key which is made up of a certain number of bits (hence, 128-bit encryption). The higher the number of bits, the better the encryption. While using our Internet Banking System, all communication from you to the system and from the system to you is encrypted using the maximum of 128 bits. In other words, when you send information to the system, your browser encrypts it using a 128-bit key, then sends it to the system. The system then decodes the information you sent it using the key (which is predetermined when your Internet Banking session is started) and processes it. Q: What about the information that is stored? Is it encrypted as well? A: Information stored on our system is also encrypted using at least 128 bits. Q:Are there any Security Tips that I should know about when using Internet Banking? A: Absolutely! We have several effective security techniques that we encourage you to implement when you use our Internet banking service: Never reveal your password or user ID to anyone or leave your password anywhere that someone else can obtain and use it. Change your password on a regular basis. Use the Exit button to end each Internet banking session. Do not use the Back button to exit the site. Change your session timeout in User Options to a time that meets your needs. Balance your account on a regular basis. Internet Banking makes it easy! Q: I'd like to know more about the security methods you have implemented. Where can I read more? A: For a more detailed description of the security features in our Internet Banking System, please see our Internet Banking System Security Overview.